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Returns Information

  • Damaged or Faulty Goods 


Every effort is made to ensure the goods you receive meet our exacting quality standards. If you do receive damaged or faulty goods, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 days of receipt. If approved, we will arrange a free replacement delivery or refund your purchase price if out of stock.

  • Change of Size

First, Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to ensure a replacement size is available and where to send your item/s for exchange of size. All garments must be unworn and in original packaging for return. If an exchange has been authorised, please securely package the item/s to us in original condition, unworn, unwashed and unused and in the original packaging. Unfortunately your shipping and handling charges, on exchange of size items, are your responsibility and payment for return freight will need to be made prior to the replacement being despatched.  New Hijab is not liable for the loss of garments being returned.

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