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 We, at New Hijab, believe that the customer always comes first. We try to ensure that all our products are made to both our and your high standards. We strive to keep an excellent relationship with our New Hijabers and their satisfaction comes first. We promise to advertise the products as they are, with complete transparency, therefore please make sure to check your orders before you finalize them. Please feel free to contact us with any questions or suggestions that you may have.

WELCOME TO THE NEW HIJAB FAMILY!

 

Returns Information

 

  • Damaged or Faulty Goods


Every effort is made to ensure the goods you receive meet our high quality standards. If you do receive damaged or faulty goods, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 days of receipt. If approved, we will arrange a free replacement delivery or refund your purchase price if out of stock.

  • Change of Size

 

First, Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to ensure a replacement size is available and where to send your item/s for exchange of size. All garments must be unworn and in original packaging for return. If an exchange has been authorized, please securely package the item/s to us in original condition, unworn, unwashed and unused and in the original packaging. Unfortunately your shipping and handling charges, on exchange of size items, are your responsibility and payment for return freight will need to be made prior to the replacement being dispatched.  New Hijab is not liable for the loss of garments being returned.